38" Black Boston Nighttime Skyline Embroidered Ottoman - 606114642602

You can return any item within 30 days of delivery, provided it’s in its original packaging with all accessories intact.

Once we receive and approve your return, your refund will be processed within 10 business days to your original payment method.

Yes, you can cancel your order before it ships. If it has already shipped, you’ll need to follow our return process.

If your order is delayed, we will notify you via email. If it hasn’t arrived as expected, contact us at customersupport@theimpulseshoppe.com or call 800-725-5640.

If you receive a damaged item, report it to the delivery company and notify us within 7 days with photos and details, and we’ll assist in resolving the issue.

If at least two days have passed since the expected delivery date, reach out to us. We’ll investigate with the courier, and if your package is declared lost, you’ll receive a full refund or a replacement.