FAQs

  • Do you offer international shipping?

    • Currently, we provide shipping services to the contiguous US. Unfortunately, we do not ship internationally, as well as to Alaska and Hawaii.

  • What is your return policy?

    • Our return policy allows for the return of unused products within a 30-day window. Notably, we do not impose any restocking fees. For a comprehensive overview of our return policy, please visit:Return and Refund Policy

  • How long does it take to process returns?

    • Upon receiving the returned product, we conduct a thorough inspection. Once the return is approved, you can expect to receive your refund within 10 days.

  • Do I need an account to make a purchase?

    • While it's not mandatory to create an account for making a purchase, we recommend doing so for enhanced package tracking and access to future exclusive deals.

  • How can I contact customer support?

    • Feel free to reach out to our customer support team by calling us at 800 725-5640 or emailing us at customersupport@theimpulseshoppe.com.